App Store Connect Connection Issues

App Store Connect Connection Issues

"Invalid API Key" Error

Cause: The API key credentials are incorrect or the key has been revoked.

Fix:

1. Verify your Key ID and Issuer ID in App Store Connect.
2. Make sure you're using the correct .p8 private key file.
3. Check that the API key hasn't been revoked in App Store Connect.
4. Re-create the connection with fresh credentials.

"Forbidden" or "Access Denied" Error

Cause: The API key doesn't have sufficient permissions.

Fix:

1. Go to App Store Connect → Users and Access → Integrations.
2. Verify the key has App Manager role.
3. If not, create a new key with App Manager access.

Connection Works But No Apps Show

Cause: The API key may not have access to the apps you expect.

Fix:

1. Check that the API key's role grants access to the apps.
2. Verify the apps exist in App Store Connect.
3. Try syncing again — sometimes the first sync takes a moment.